Welcome to AK Enterprises and Infra. By accessing our website or purchasing our products, you agree to these Terms of Service, Privacy Policy, and all related policies. If you do not agree, please do not use our services.
About Us
AK Enterprises and Infra has been a trusted supplier of high-quality construction materials — including sand, blocks, aggregates, and related products — for over 7 years. Our mission is to provide reliable materials while upholding transparency, integrity, and customer satisfaction.
Customer Obligations
Customers must provide accurate and complete information when placing orders.
You are responsible for inspecting products upon delivery and reporting any issues promptly.
You agree to use materials in accordance with applicable laws, safety guidelines, and best practices.
Ordering and Payment Terms
Orders are subject to acceptance and availability.
We accept multiple payment methods (bank transfer, UPI, etc.) as listed on the website.
Payments must be cleared before order processing unless credit terms have been approved.
Late payments may incur interest or penalties as per applicable laws.
Product Quality and Inspection
We ensure that all products meet industry standards and specifications.
Quality checks are performed before dispatch; however, slight variations may occur due to natural material properties.
Customers should notify us of any discrepancies or damages within 24 hours of delivery.
Delivery and Risk
Delivery timelines are estimates and can be affected by external factors (weather, transport delays).
Risk and ownership transfer to the customer upon delivery acceptance.
Shipping or delivery charges, if applicable, will be communicated clearly before purchase.
Returns, Refunds, and Exchanges
Returns are accepted only for defective or damaged products, subject to inspection.
Customized or specially ordered materials are non-returnable.
Refunds, when applicable, will be processed within a reasonable timeframe after approval.
Please refer to our Return Policy for detailed instructions as per our privacy policy.
Customer Support
Our support team is available during business hours via email and phone.
We strive to resolve issues efficiently and keep customers informed throughout.
Complaints can be escalated to higher management if necessary.
Environmental and Social Responsibility
AK Enterprises and Infra is committed to environmentally responsible sourcing and operations.
We encourage customers to recycle or dispose of construction materials responsibly.
We support community development initiatives and sustainable business practices.
Safety and Compliance
Products comply with applicable local and national safety and quality regulations.
Customers must ensure safe handling, storage, and usage of materials to prevent injury or damage.
We disclaim liability for accidents resulting from improper use.
Intellectual Property Rights
All website content, logos, images, and product designs are protected by intellectual property laws.
Unauthorized use, reproduction, or distribution is prohibited.
We reserve the right to enforce IP rights through legal action where necessary.
Accuracy of Information
While we aim for accuracy, product descriptions, images, and pricing may contain errors or be subject to change.
We reserve the right to correct errors and update information without prior notice.
Limitation of Liability
AK Enterprises and Infra shall not be liable for indirect, incidental, consequential, or punitive damages.
Our total liability shall not exceed the amount paid by you for the specific product or service in question.
We disclaim liability for losses due to force majeure or third-party actions.
Indemnification
You agree to indemnify, defend, and hold AK Enterprises and Infra and its affiliates harmless from any claims, damages, liabilities, or expenses arising from your breach of these Terms or misuse of our products/services.
Confidentiality
Any proprietary information shared during business transactions must be treated confidentially by both parties
Privacy and Data Protection
Personal data collected through our website or transactions is handled per our Privacy Policy.
We implement appropriate security measures to protect your data.
Use of cookies and tracking technologies is disclosed in our Cookie Policy.
Third-Party Services and Links
We may provide links to third-party websites or services for your convenience.
AK Enterprises and Infra does not control or endorse these third parties and is not liable for any issues arising from their use.
Electronic Communications
By using our website, you consent to receive electronic communications related to your transactions or services.
Notifications may be sent via email or other digital means and are considered effective upon transmission.
Force Majeure
We are not liable for failure or delays due to causes beyond our reasonable control, such as natural disasters, strikes, governmental actions, pandemics, or supply chain disruptions.
Marketing and Communications
With your consent, we may send promotional materials and updates.
You can opt-out of marketing communications at any time by contacting us.
User-Generated Content
Any reviews, comments, or submissions you provide become the property of AK Enterprises and Infra.
We may use such content for promotional or other business purposes without additional compensation.
Content must be lawful and respectful.
Prohibited Uses
The website and services must not be used to transmit harmful, illegal, fraudulent, or offensive content.
Unauthorized attempts to access restricted areas or interfere with website functionality are prohibited.
Governing Law and Jurisdiction
These Terms are governed by the laws of Tamil Nadu, India.
Any disputes will be resolved exclusively in the courts located in Chennai, Tamil Nadu.
Termination
We may suspend or terminate your access to services for violation of Terms or legal requirements.
Termination does not affect your obligations accrued prior to termination.
Severability
If any provision of these Terms is found unenforceable or invalid, the remaining provisions will remain in full effect.
For example, if a court invalidates a clause on product liability limits, other clauses like payment terms still apply.
Changes to Terms
AK Enterprises and Infra may update these Terms at any time by posting revised versions on our website.
Continued use of services after changes indicates acceptance of updated Terms.
Entire Agreement
These Terms, along with the Privacy Policy, Return Policy, and other related documents, constitute the entire agreement between you and AK Enterprises and Infra concerning your use of our services.
Contact Us
For any questions about these Terms, policies, or our services, please reach out to:
